How long does shipping take?
Orders are processed within 1–3 business days. Estimated delivery to the United States is 8–15 business days.
How much is shipping?
Standard shipping is $4.99. Orders of $65.98 or more qualify for free shipping.
How can I track my order?
Once your order ships, you will receive an email with your tracking information.
Can I change my shipping address?
Contact us as soon as possible. We cannot guarantee changes after the order has been processed.
What should I do if my order arrives damaged?
Email support@ervioniq.shop with your order number and clear photos of the item and packaging.
Can I cancel my order?
Orders may only be canceled before processing begins. Contact us immediately after placing your order.
How can I contact you?
Email us at support@ervioniq.shop. We normally respond within 1–2 business days.